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Terms of Service

The agreement between you and Ocur: what we owe you, what you owe us, and what happens when software that can act on your behalf actually does. Written to be read.

Last updated 6 August 2026 Effective 6 August 2026 See also Privacy Policy

The short version

  • Use Ocur for lawful business work, on accounts you are allowed to connect.
  • Ocur acts on your instructions — you stay responsible for what you let it do unattended.
  • AI output can be wrong. Check anything that matters before you rely on it.
  • Your content stays yours. We only use it to run the service for you.
  • Cancel whenever you like; you can take your data with you.
Contents

01The agreement

These Terms of Service (the “Terms”) govern your use of Ocur — the website at ocur.ai, the application at app.ocur.ai, the Ocur desktop companion, the API and the messaging channels Ocur can be reached through (together, the “Service”).

The Service is provided by OcurAI, Inc., a Delaware C corporation, registered office 131 Continental Dr, Suite 305, Newark, DE 19713, United States, principal place of business Luisenstraße 8, 38448 Wolfsburg, Germany (“Ocur”, “we”, “us”). By creating an account or using the Service you accept these Terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it, and “you” means that company.

Our Privacy Policy forms part of these Terms.

02What Ocur is

Ocur is an AI system that carries out work inside the tools your company already uses. You describe what you want in plain language; Ocur plans it, uses the connectors and tools you have given it, and reports what it did. You can run it on demand or leave defined jobs on autopilot.

Ocur is a tool, not a person and not a professional adviser. It does not provide legal, tax, medical, financial or other regulated advice, and nothing it produces should be treated as such.

03Accounts and organisations

  • You must be at least 18 and able to enter into a contract. The Service is intended for business use.
  • Give us accurate account details and keep them current. You are responsible for everything that happens under your account and for keeping your credentials safe.
  • In an organisation workspace, the organisation's admins control membership, roles, connectors and what may run unattended. They can see the workspace's content and audit trail, and they can remove members and revoke access. If your employer created the workspace, your employer — not you — controls it.
  • Tell us promptly at security@ocur.ai if you suspect unauthorised access.

04Acceptable use

Don't use Ocur to:

  • break the law, infringe someone's rights, or help someone else do either;
  • send spam, run deceptive campaigns, or impersonate a person or organisation;
  • access accounts, systems or data you are not authorised to access — including by connecting a third-party account you do not own or administer;
  • violate the terms of a service you connect (Google, Microsoft, Slack, GitHub and the rest each have their own rules, and they apply);
  • build a competing model or service by systematically extracting our outputs;
  • probe, scrape, overload or circumvent the Service's limits and safeguards, or resell access to it without our agreement;
  • produce material that sexually exploits children, incites violence, or is designed to harass or endanger people.

We may suspend access immediately where use of the Service creates a legal risk, a security risk, or a risk to other customers — and we will tell you why.

05Connected accounts

Connecting Gmail, Google Calendar, Google Drive, Microsoft 365, Slack, GitHub, Notion or anything else authorises Ocur to act inside that account on your behalf, within the permissions you granted. You confirm that you are entitled to connect each account and to let Ocur act in it — including, where relevant, on behalf of your employer and its users.

Third-party services are operated by third parties, not by us. We are not responsible for their availability, their changes, or what they do with data under their own terms. If a provider changes or withdraws its API, the corresponding Ocur feature may change or stop.

You can disconnect any service at any time in Ocur's connector settings, and revoke access from the provider's side as well — for Google, at myaccount.google.com/permissions. What Ocur does with data from Google in particular is set out in the Privacy Policy.

06Automation and approvals

By default, consequential actions wait for a human to approve them. You and your admins can widen that: put a job on autopilot and Ocur will carry it out on its own schedule, without asking each time.

That choice is yours, and so are its consequences. Actions Ocur takes within the permissions you granted are treated as taken by you. Start narrow, read the audit trail, and widen autonomy once a job has proved itself. Every action is logged so you can see what happened and when.

07AI output

Ocur uses large language models. They can be wrong, incomplete or confidently mistaken, and the same request can produce different results. Output is not verified by us.

Check anything that matters before you rely on it — especially before sending it to a customer, filing it, paying against it or making a decision on it. Similar output may be generated for other customers; we make no claim of exclusivity in output.

08Plans, allowances and billing

  • Free gives you the full product with a monthly allowance of Ocur-work. Paid plans (Team, Business, and Enterprise by agreement) raise that allowance and add capabilities. Current prices are on the pricing section of our home page.
  • Paid plans are billed in advance, monthly, by card through Stripe, and renew automatically until cancelled. EU customers are billed in euro; others in US dollars.
  • Prices are exclusive of VAT and other taxes, which we add where we must. If a reverse-charge applies, give us a valid VAT ID.
  • Allowances are measured in tokens of model work and reset each billing period. They do not roll over. Where an allowance runs out, Ocur may pause work until the next period or until you top up.
  • Cancel any time — the plan runs to the end of the paid period and does not renew. Except where the law says otherwise, payments already made are not refunded.
  • We may change prices with at least 30 days' notice before your next renewal. If you don't accept the change, cancel before it takes effect.

09Your content and our IP

Your content stays yours — everything you put into Ocur and everything it produces for you. You grant us only the licence we need to run the Service for you: to host, process and transmit that content, including to the model providers listed in the Privacy Policy, in order to deliver the features you asked for. Nothing more.

We do not train models on your content, and our providers are contractually prohibited from doing so.

You are responsible for having the rights to the content you give Ocur, and for the content Ocur produces on your instruction being used lawfully.

The Service itself — the software, the interface, the branding — belongs to us. You get a limited, non-exclusive, non-transferable right to use it while these Terms are in force. Feedback you send us we may use freely to improve the product.

10Data protection

How we handle personal data is set out in the Privacy Policy. Where we process personal data on your behalf as a processor under Article 28 GDPR, our data processing agreement applies — request it at privacy@ocur.ai and we will send it for signature.

Each side keeps the other's confidential information confidential, uses it only for the purposes of this agreement, and protects it at least as carefully as its own.

11Availability and changes

We work to keep Ocur available and fast, but we don't promise uninterrupted service on the standard plans. Maintenance, third-party outages and force majeure happen. Enterprise agreements can include a specific service level.

The product evolves: we add, change and occasionally retire features. We won't materially degrade a paid plan's core functionality during a paid period without telling you. Features marked beta or experimental are exactly that — provided as is, and they may change or disappear.

12Term and termination

These Terms run for as long as you use the Service. You can stop and delete your account at any time. We may suspend or terminate an account for a material breach of these Terms (with notice and, where the breach can be fixed, a chance to fix it), for unpaid fees, or where the law requires it.

On termination, access ends and your content is deleted in line with the retention rules in the Privacy Policy. Export what you need first — or ask us within 30 days and we will help.

13Warranty disclaimer

Except where the law says otherwise and except for anything expressly promised in a separate written agreement, the Service is provided “as is”. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Service will be error-free, uninterrupted, or that its output will be accurate or fit for your purpose.

14Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business or lost data — even if it was told such damage was possible. Our total aggregate liability arising out of or relating to the Service in any 12-month period is capped at the greater of the fees you paid us for the Service in that period or USD 100.

Nothing here excludes liability that cannot be excluded by law — including liability for fraud or fraudulent misrepresentation, for willful misconduct, or for death or personal injury caused by negligence.

If you are a consumer, your mandatory statutory rights under the law of your country of residence are unaffected, and nothing in this section limits rights that the law does not permit to be limited.

15Indemnity

You will hold us harmless against third-party claims arising from your use of the Service in breach of these Terms or of applicable law — including claims about content you gave Ocur, accounts you connected without authority, or actions you allowed Ocur to take unattended.

16Changes to these terms

We may update these Terms as the product and the law change. For material changes we give at least 30 days' notice by email or in the product. If you keep using the Service after that, the new Terms apply; if you don't accept them, cancel before they take effect. The date at the top tells you which version is current.

17Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive venue for disputes is the state and federal courts located in Delaware, and both parties consent to personal jurisdiction there.

If you are a consumer resident in the EU, the UK or Switzerland, this choice does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings there.

If a provision of these Terms is found invalid, the rest stays in force.

18Contact

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